Quality Question Bank
for Exam preparation

Q2. Effective quality control results in:

1. Increase in customer satisfaction
2. Lower cost
3. None of the above
4. Both a and b

Q3. For an ideal OC curve the probability of acceptance for lot fraction defective less than .01 is ______________.

1. Equal to 1
2. Less than 1
3. Greater than 1
4. 0

Q4. A deliverable of the Improve phase is to

1. Determine project goals
2. Identify and validate root causes
3. Develop a plan for controlling the implemented solutions
4. None of the above

Q5. In ______________ step of Quality Function Deployment, product or service requirements are collected and analysed through techniques like market research.

1. Identify Customer Attributes
2. Identify Design Attributes / Requirements
3. Conduct an Evaluation of Competing Products.
4. Evaluate Design Attributes and Develop Targets

Q6. Inspection, scrap, and repair are examples of ______________

1. internal costs
2. external costs
3. costs of dissatisfaction
4. societal costs

Q7. The main purpose of a stratification plan is

1. To prove statistical validity
2. Define categories to slice and dice the data
3. Determine which statistical tool to use
4. To identify solutions

Q8. What does the lean manufacturing aims to?

1. Outsource much of our manufacturing in order to focus on final assembly
2. Produce goods using less resources compared to mass production techniques
3. Produce products with fewer options to simplify consumer choices
4. Keep labor costs as low as possible by using more of other resources

Q9. Cost of quality includes:

1. Cost of all work resulting from nonconformance to the requirements
2. a and b
3. all of the above
4. Cost of all work to build a product or service that conforms to the requirements
5. Training programs

Q10. A multiple-choice test has 30 questions. There are 4 choices for each question. A student who has not studied for the test decides to answer all the questions randomly by guessing the answer to each question. Which of the following probability distributions can be used to calculate the student's chance of getting at least 20 questions right?

1. Exponential
2. Normal
3. Poisson
4. Binomial